Nightshift Workshop Supervisor

Job Title: Nightshift Workshop Supervisor

Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR

Salary: Competitive

Job Type: Permanent, Full time

Working Hours: 55 Hours, Sunday – Thursday including weekend rota requirements (18:00pm to 06:00am)

About Us:

Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.

Countrystyle Recycling offers responsible, professional, and sustainable closed-loop recycling in London, Kent and the South East. We offer a range of convenient solutions to make recyclable waste segregation easy.

About the role:

To lead and supervise the daily operation of the workshop, ensuring the safe, compliant, and cost-effective maintenance of the waste collection fleet. The Workshop Supervisor is responsible for delivering vehicle availability targets in line with the company’s Target Operating Model (TOM), ensuring all operational departments receive the required number of frontline vehicles to deliver service commitments.

Responsibilities:

• Ensure all operational departments are supplied with the required number of serviceable frontline vehicles in line with agreed Target Operating Models.
• Maintain fleet availability at or above company targets and minimise vehicle downtime.
• Conduct daily fleet availability reviews and communicate risks or shortfalls to operational management.
• Prioritise workshop resources effectively to maximise vehicle uptime and minimise disruption to service delivery.
• Attend and contribute to daily operational meetings, providing updates on vehicle status and recovery plans.
• Supervise and manage a team of workshop staff, including HGV Fitters and Fabricators.
• Allocate daily work activities and monitor progress against planned schedules.
• Manage attendance, performance, productivity, and conduct of team members.
• Carry out regular one-to-one meetings and performance reviews.
• Support the development and coaching of technicians to improve capability and efficiency.
• Promote and maintain a strong safety culture, ensuring adherence to company policies and behaviours.
• Ensure all scheduled maintenance activities are completed in full and on time, including preventive maintenance inspections, safety inspections, servicing, MOT preparation, and statutory checks.
• Plan maintenance schedules effectively to prevent missed or overdue events.
• Monitor future maintenance demand and ensure adequate resource planning.
• Escalate any risks to compliance or vehicle availability promptly.
• Ensure all reported vehicle defects are reviewed, prioritised, and repaired within agreed timescales.
• Operate an effective defect triage process, ensuring safety-critical issues are addressed immediately.
• Monitor open defect reports daily and drive timely resolution.
• Verify the quality and completeness of repairs before vehicles are returned to service.
• Deliver key performance targets, including full compliance with planned maintenance schedules, zero overdue safety inspections, and no missed preventive maintenance activities.

About you:

Essential:

• Strong leadership and team management skills
• Good organisational and planning ability
• Effective communication skills
• Problem-solving and decision-making under pressure
• Supervisory experience within an HGV, workshop, or fleet environment
• Strong knowledge of fleet maintenance planning and compliance (DVSA / O Licence)
• Experience managing technicians and workshop operations
• Proven ability in defect diagnosis and VOR management
• Relevant experience in HGV or commercial vehicle maintenance
• Full UK driving licence

Desirable:

• Knowledge of fleet/workshop systems
• Understanding of cost control and performance management
• Experience within municipal or waste collection fleets
• Experience working in high-volume or multi-site operations
• Level 3 HGV Vehicle Maintenance qualification
• IOSH Managing Safely or equivalent
• CPC qualification

Benefits:

• Life Insurance with access to GP24
• Commitment to wellbeing through Employee Assistance Programme
• Electric Car salary sacrifice scheme for eligible employees
• Cycle to work scheme
• Company Events
• GymFlex salary sacrifice

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of; Workshop Supervisor, Workshops Manger , HGV Workshop Supervisor, LGV Workshop Team Leader, Fleet Supervisor may also be considered for this role.